Do you ship internationally?
Yes, we ship all over the world. We ship our international orders with FEDEX. The cost of the shipment will be calculated and provided to you at checkout
How long will it take to get my order?
It depends on the destination country. For customers within the EU your orders will be processed within 2-3 working days, International deliveries can take anywhere from 7-10 working days. International shipping times may vary due to customs delays, but our customer care (firstname.lastname@example.org) can work with you to estimate your order timing and delivery.
Can I track my order?
Yes, you can. We will send you an email with the shipping details and tracking information once your order has been shipped. For any questions about the status of your order, contact us.
What shipping carriers do you use?
All orders are shipped worldwide via our affiliate courier FEDEX. The shipping method as well as shipping costs and delivery times for your destination will be mentioned during checkout.
Will I be charged duties and taxes on my order?
Yes, duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes are the sole responsibility of the recipient and these fees are collected at the time of delivery.